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CONTACT US


Have questions or comments? We’d love to hear from you.

The easiest way to reach us is by filling out one of our forms below based on your needs. You can also call us at 1-800-262-8765.

Natrol LLC is located at 21411 Prairie St. Chatsworth, CA 91311


Claim Your Refund

  • Fill out the form below. Please make sure all fields are filled out completely.
  • Upload a photo of your receipt or packing slip. The purchase price and date must be displayed clearly.
  • Upload a photo of the bottle, showing Lot # and Expiration Date. This can be found on the side of the bottle, to the right of the Supplement Facts.
  • Form must be submitted within 60 days of purchase
  • Allow 4-6 weeks for receipt of refund.

*Mandatory field

*Name:
*Street Address:
*City:
*State:
*Zip:
*Phone:
*Email Address:
*Purchase Date:
*Reason you were not completely satisfied:
*For how long did you take Cognium?
*How often did you take Cognium?
*Upload photo of bottle showing lot# and expiration date: 10MB limit



*Upload a photo of your receipt or packing slip. The purchase price and date must be displayed clearly: 10MB limit


TERMS AND CONDITIONS

Offer only valid for U.S. purchases. No international refunds.

If you try Cognium and are not completely satisfied, we will refund your purchase price (excluding taxes and shipping) up to $29.99 per carton after any discounts and coupons used. REFUND LIMITED TO ONE CARTON PER ADDRESS AND HOUSEHOLD. REFUND REQUEST MUST BE SUBMITTED WITHIN 60 DAYS OF PURCHASE.

For questions, contact Customer Service at 1-800-2-NATROL (800-262-8765)

 
 
 
 
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